Frequently Asked Questions

You can reach us through the Contact page, or contact each brand directly through its own contact form — B-Wear Designs, B-Fits, Tailormade Conversations, and B-School each have a dedicated line for their specific services.

We accept major debit and credit cards, mobile money, and bank transfer. Bespoke orders through B-Wear Designs typically require a deposit before work begins, with the balance due on completion.

B-Fits ships within the country as standard, with international shipping available on request. B-Wear Designs bespoke pieces can also be shipped internationally once fittings are confirmed remotely or in person.

Every bespoke order starts with a consultation to discuss the design, fabric, and occasion, followed by measurements, a fitting, and final adjustments. You can request a quote directly from any category page to begin.

Turnaround depends on the piece — a custom shirt may take a week, while bridal wear and couture gowns typically need three to six weeks to allow for fittings and finishing.

Yes, a deposit is required to begin work on any bespoke order, with the remaining balance due at final fitting or delivery.

Yes. We can guide you through self-measurement with a fitting guide, or arrange a video consultation, though an in-person fitting is recommended for bridal and occasion wear.

Unworn items with tags attached can be returned within 7 days of delivery for an exchange or store credit. See our Shipping & Returns page for full details.

Local orders typically arrive within 2–5 business days. Delivery times may vary for international orders or during high-demand periods.

Yes, size exchanges are available within 7 days of delivery, subject to stock availability, as long as the item is unworn and in its original condition.

We start by understanding your goals, lifestyle, and current wardrobe, then provide practical guidance on style, fit, and presentation aligned with your personal or professional image.

Use the "Book a Consultation" button on the Tailormade Conversations page to choose a service and select an available time slot.

Yes, virtual consultations are available for wardrobe audits, styling advice, and branding sessions, in addition to in-person appointments.

We welcome learners at all levels, from complete beginners to those with some experience. Specific requirements vary by program — see the Admissions page for details.

Program length depends on the track chosen, ranging from short-term skill workshops to longer apprenticeship programs combining technical training with business education.

Yes, learners who complete a program receive a certificate of completion from B-School.